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Glone

Terms of Use

Effective Date: March 8, 2026

Last Updated: August 1, 2026

1. Acceptance of Terms

By using Glone, you agree to these terms. If you do not agree, please do not use the App.

By downloading, installing, or using Glone (“the App”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, do not use the App.

You must be at least 18 years old to use Glone.

These Terms should be read together with our Privacy Policy, which describes how we collect and handle your data.

2. Description of Service

Glone is a personal wellness tracker for people on GLP-1 medications. Core tracking features are available to all users, including AI food analysis up to a daily free-scan limit. A Glone Pro subscription unlocks unlimited AI food analysis.

Glone is a health and wellness application that helps users track GLP-1 therapy. The App provides:

Available to all users:

Available with a paid subscription (Glone Pro):

Subscription availability, pricing, and any promotional access may vary by region and are subject to the App Store terms applicable to your account.

3. Medical Disclaimer

Glone is not a medical device. It does not provide medical advice, diagnosis, or treatment. Never change your medication based on information from this App without consulting your doctor.

GLONE IS NOT A MEDICAL DEVICE. The App is intended for informational and wellness tracking purposes only.

The App does not provide medical advice, diagnosis, or treatment. The App is not a substitute for professional medical advice from a qualified healthcare provider. Do not change your GLP-1 medication dosage, schedule, or administration based solely on information from the App. AI-generated nutritional estimates are approximate and should not be relied upon for medical dietary requirements. Weight trends and analytics displayed in the App are for informational purposes and do not constitute medical guidance.

Always consult your prescribing physician or healthcare provider before making any changes to your medication or treatment plan.

In case of a medical emergency, call 911 (US), 112 (EU), or your local emergency number immediately.

4. Assumption of Risk

You use Glone at your own risk. The App provides informational tools, but all health decisions are yours.

You acknowledge and agree that:

You use the App at your own risk. Any health-related decisions you make, including but not limited to changes in diet, exercise, medication timing, or lifestyle, are made entirely at your own discretion and risk. The App provides informational tools only, and you are solely responsible for how you use the information presented. You should independently verify any nutritional or health data provided by the App before relying on it for any purpose. You acknowledge that AI-generated food analysis results are estimates and may be inaccurate, incomplete, or unsuitable for specific dietary or medical needs.

5. Account

You sign in with Apple. You can delete your account at any time from the App settings; this removes your data from your device, your private iCloud, and our servers as described below.

Registration: To use certain features of the App, you must sign in using Apple Sign In. Signing in establishes an authenticated session with our authentication provider so that the App can verify your requests. By creating an account, you agree to provide accurate information and to keep your account secure.

Account Security: You are responsible for maintaining the security of your device and Apple ID. We are not responsible for unauthorized access to your account resulting from your failure to secure your device or credentials.

Account Deletion: You may delete your account at any time through the App (Settings > Delete Account). Deletion permanently removes all of your data from your device — including Keychain entries, health records, food logs, and preferences — and the copies synchronized to your private iCloud, and removes your device's push notification tokens and meal schedule from our servers. Depending on the current version of the App, your authentication account record may also be deleted from our servers automatically; if it is retained, you may request its deletion by contacting support@glone.app. See the Privacy Policy for details. This action cannot be undone.

6. Subscriptions and Payments

Subscriptions are billed through Apple. The plans, prices, and any free trial are shown in the App at the time of purchase. You can cancel anytime in your iPhone Settings.

Subscription Plans

Glone offers subscription plans that may include, where available:

The plans offered, their prices, and the availability and length of any free trial are shown in the App at the time of purchase and are set through Apple's App Store pricing for your region. Prices may vary by region and are subject to change with advance notice.

Billing

All payments are processed by Apple through your App Store account. Payment is charged to your Apple ID account at confirmation of purchase. If a plan includes a free trial, the trial begins at subscription and converts to a paid subscription at the end of the trial period unless cancelled.

Auto-Renewal

Subscriptions automatically renew unless you cancel at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current period. The renewal price is the same as the original subscription price, unless we notify you of a price change.

Cancellation

You may cancel your subscription at any time:

Cancellation takes effect at the end of the current billing period. You will retain access to Pro features until your current period expires.

Free Trial

Where a free trial is offered, it is available for eligible new subscribers only. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription. You will not be charged during the trial period if you cancel before it expires.

Refunds

All purchases are made through Apple and are subject to Apple's refund policies. To request a refund, visit reportaproblem.apple.com or contact Apple Support.

Subscription Management

We use RevenueCat, a third-party service, to manage subscription status and entitlements. RevenueCat processes your Apple User ID and transaction data to verify your subscription. All payment processing remains with Apple — RevenueCat does not process payments directly.

7. User Content

Your data is yours. We only process it to make the App work for you.

Ownership: You retain ownership of all data and content you create within the App, including food logs, health entries, weight records, and any photos you take.

License to Us: By using the App, you grant us a limited, non-exclusive license to process your content solely to provide the App's functionality (for example, sending food photos to OpenAI for analysis when you request it). We do not use your content for marketing, advertising, or any other purpose without your explicit permission.

Food Photos: Photos submitted for AI food analysis are processed in transit and are not stored by Glone or OpenAI after analysis is complete. You should avoid photographing people, personal documents, or sensitive information when using the food analysis feature.

8. AI Food Analysis

Snap a photo of your food and AI estimates the calories and nutrients. The photo is processed and immediately discarded.

AI nutritional estimates are approximate and provided for general informational purposes only. Do not rely on them for medical dietary requirements.

Technology: Glone uses OpenAI's vision model to analyze food photos and estimate nutritional content.

What is Sent: When you use this feature, a compressed version of your food photo is sent to Glone's food-analysis service, which forwards it to OpenAI along with a structured analysis prompt. The request also includes a device identifier and, if you are signed in, your authentication token, which our service uses only to apply usage limits and prevent abuse; these are not forwarded to OpenAI. No name, email, or health data is included.

Consent: By using the AI food analysis feature, you consent to your food photo being transmitted for processing as described above. You can choose not to use this feature and enter nutritional data manually instead.

Accuracy: AI-generated nutritional estimates are approximate. They should be used as a general guide, not as precise measurements. You can edit all AI-generated values manually within the App. Do not rely on AI estimates for medical dietary requirements.

Responsible Use: Use this feature only to photograph food and beverages. Do not photograph people, personal documents, or sensitive content. Do not attempt to use this feature for purposes other than food analysis.

9. HealthKit Integration

With your permission, Glone reads weight, exercise minutes, height, and water intake from Apple Health, and writes your logged wellness values back. You are in full control and can revoke access at any time.

Health data displayed in Glone from HealthKit is for personal tracking and informational purposes only. It does not constitute a medical measurement or assessment.

Data Types: With your permission, Glone reads body weight, exercise minutes (Apple Exercise Time), height, and water intake from HealthKit, and writes body weight, BMI, water intake, activity, nutrition (calories, protein, carbohydrates, fat), and logged symptoms to HealthKit.

Your Control: HealthKit integration is optional and requires your explicit authorization. You can revoke HealthKit access at any time in iOS Settings > Privacy & Security > Health > Glone. Revoking access does not delete data already recorded within Glone.

Restrictions: In accordance with Apple's requirements, HealthKit data is not used for advertising or marketing. HealthKit data is not sold or shared with third parties. Data read from Apple Health is not stored on any Glone server.

10. Acceptable Use

Use Glone as intended — as a personal health tracker. Do not try to abuse, hack, or redistribute it.

You agree not to:

11. Intellectual Property

Glone and its content belong to us. You get a personal license to use the App.

Our Rights: The App, including its design, code, features, content, graphics, and the Glone brand, is owned by Glone App and protected by copyright, trademark, and other intellectual property laws.

Your License: We grant you a personal, non-commercial, non-transferable, revocable license to use the App on your Apple devices in accordance with these Terms.

Meals Content: Curated meal-planning content in the Meals section of the App is proprietary to Glone App. You may not copy, reproduce, distribute, or create derivative works from this content without our written permission.

12. Third-Party Services

Glone relies on Apple, OpenAI, RevenueCat, USDA, and Supabase. We do not control these services and are not responsible for their uptime or policies.

The App relies on third-party services including OpenAI, USDA FoodData Central, Apple HealthKit, RevenueCat, and Supabase. We do not control these services and are not responsible for their availability, accuracy, reliability, or performance.

We are not liable for any loss or damage arising from:

Your use of the App is subject to the terms and policies of these third-party services in addition to these Terms.

13. Disclaimer of Warranties

We work hard to make Glone reliable, but we cannot guarantee it will be perfect or work in every situation.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

EU consumer rights: If you are a consumer in the European Union, you have statutory rights under applicable consumer protection laws that cannot be waived. Nothing in these Terms affects those rights.

14. Limitation of Liability

If something goes wrong, our maximum liability is limited to what you paid us in the past 12 months.

We are not liable for any health outcomes or medical decisions made using information from the App. Glone is an informational tool, not a medical device. Consult your healthcare provider for all medical decisions.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

Our total liability to you for any claims arising from or related to the App shall not exceed the amount you have paid to us (through Apple) in the 12 months preceding the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, loss of goodwill, or cost of procurement of substitute services.

We are specifically not liable for:

Exceptions (required by EU law): Nothing in these Terms limits our liability for fraud or fraudulent misrepresentation; gross negligence or willful misconduct; death or personal injury caused by our negligence; any liability that cannot be excluded under applicable law.

15. Indemnification

If your misuse of the App causes us legal trouble, you agree to cover those costs.

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Glone App, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

This indemnification obligation does not apply to EU consumers to the extent it would be considered an unfair contract term under Directive 93/13/EEC.

16. Class Action Waiver

To the maximum extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Glone App.

This waiver does not apply to consumers in the European Union or in jurisdictions where class action waivers are prohibited by law.

17. Termination

You can stop using Glone at any time. Cancel your subscription, delete your account, and remove the App.

By You: You may stop using the App at any time. To fully terminate your relationship with Glone, cancel your subscription (see Section 6), delete your account within the App (Settings > Delete Account), and delete the App from your device.

By Us: We may suspend or terminate your access to the App if you materially violate these Terms. Where possible, we will provide notice before termination.

Effect of Termination: Upon termination, your license to use the App ends. Sections that by their nature should survive termination (including Sections 3, 4, 7, 12, 13, 14, 15, 16, and 18) will survive.

18. Governing Law and Dispute Resolution

These Terms are governed by Polish law. We do not require mandatory arbitration — you keep your right to go to court.

Governing Law: These Terms are governed by the laws of the Republic of Poland, without regard to conflict of law principles.

Jurisdiction: Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Warsaw, Poland.

EU Consumer Protection: If you are a consumer residing in the European Union, you retain the right to bring proceedings in the courts of your country of residence under Regulation (EU) No 1215/2012 (Brussels I Recast). Nothing in these Terms deprives you of the protection afforded by mandatory consumer protection provisions of your country of residence.

Online Dispute Resolution: The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr

No Mandatory Arbitration: We do not require mandatory arbitration. You retain your right to bring claims in court.

19. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the App before the changes take effect. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.

20. General Provisions

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Glone App regarding the use of the App and supersede all prior agreements, understandings, and communications, whether written or oral.

Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by Glone App to be effective.

Assignment: We may assign or transfer these Terms, in whole or in part, without your consent. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

Force Majeure: We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, pandemics, or third-party service outages.

Headings: Section headings are for convenience only and have no legal effect.

21. Contact Us

We are real people who care about making a great product. If you have any questions, just reach out.

If you have questions about these Terms, please contact us:

Glone App

Warsaw, Poland

Email: support@glone.app